About Us + Shipping

Darker Horse Art is a queer and disabled owned sole-proprietorship. I combine a variety of crafts, materials, and mediums to bring truly unique props and gaming supplies to life. I strive to create pieces of art that are functional, beautiful, and safe utilizing 10+ years of LARP, tabletop, and prop making experience.

 

Twitter/X: @DarkerHorseArt

Instagram: @DarkerHorseArt

Tiktok: @DarkerHorseArt

Bsky: @DarkerHorseArt.bsky.social

Email: DarkerHorseDesigns@gmail.com

 

Shipping FAQ

Q: When will my order arrive?

A: We use USPS tracking on all packages and strive to ship all orders within 1 week of them being placed. You will receive a shipping notification to the email you use at checkout when a package is shipped, which should include USPS tracking info on when your package is expected. Please be aware of when your package is arriving, as Darker Horse Art is not responsible for replacing packages lost after delivery.

In the rare event a package is lost in transit (not marked delivered by the USPS), reach out and we will put in a missing mail request. If the package cant be found, the buyer will be refunded and we will go through the insurance reimbursement from the USPS.

Q: Do you do custom orders? Will you remake something you've made in the past?

A: We do not take custom orders at this time. Items we have made in the past may not be consistently available.

Q: Do you ship to the EU?

A: Unfortunately due to the EUs new GSPR regulation not seeing the difference between a multi million dollar company and an independent artist, it is not financially feasible for me to ship to the EU (or Northern Ireland). It would cost hundreds of dollars to change how I do business and contract an EU Responsible Party. While this law was put in place to protect consumers from unscrupulous bulk importers, it does massive harm to small businesses who work hard to make and sell safe products. 

If you are an EU resident who would like to see shipping to the EU resume, or you are or know an EU Responsible Party with low costs for small artists, reach out to us at darkerhorsedesigns@gmail.com. I cant guarantee that this will ever change, but if there is enough demand I will invest in becoming GSPR compliant. As it is, small businesses were not a real consideration when passing this law.